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Please look at the most frequently asked questions before you contact us, you will probably find the answer below.
HOW CAN I TEST MY ENGLISH LEVEL?
Go to the homepage www.english-study-online.com and click on TEST YOUR LEVEL.
HOW MANY LESSONS DO I NEED?
Depends on your personal needs. If you need to learn quickly for an exam or work, you could need a minimum of 3 lessons per week. It is up to you how quickly and how many lessons you want to do.
CAN I TELL THE TEACHER WHAT I WANT?
Yes. The teacher will always provide lessons that interest the student and will also recommend what the student needs to improve his/her English quickly.
WHAT MATERIALS DO I NEED?
We provide all materials, you do not need to worry about this at all.
The teacher will use your own material, say for specific study, if you prefer.
IF I LIKE THE TEACHER CAN I HAVE ALWAYS THE SAME ONE?
We suggest that you have the same teacher for continuity, but some students like to have two teachers so that they can hear a different tone of voice.
DOES MY TEACHER GIVE ME HOMEWORK?
Yes, if you have time to do homework, the teacher will be happy to give it to you.
CAN I SEE MY TEACHER?
This is up to you, our private rooms have webcams and you can switch them on if you have a webcam.
WHAT METHOD OF STUDY DO YOU HAVE?
We have a fully interactive whiteboard see the classroom VIDEO DEMO.
It is like being in a classroom at school.
CAN I STUDY ANY TIME OF THE WEEK?
We can arrange lessons any time at your convenience, just arrange a suitable time with your teacher.
DO YOU GIVE CERTIFICATES AND DIPLOMA'S?
We do diploma courses for all levels of English and also Business courses.
You will get an ESO diploma once you have done and passed the course.
I AM A BEGINNER, CAN I LEARN WITH ESO?
Yes, we have fully qualified teachers that can teach all levels. We also have teachers that most probably will speak your native language.
WILL I LOSE MY LESSON IF THERE IS A TECHNICAL PROBLEM?
No. You will not lose any lessons for technical problems.
WHAT HAPPENS IF I AM LATE FOR A LESSON?
We recommend that you come to the lesson 5 minutes before the start time. If you need to cancel a lesson, we need just 4 hours notice to cancel it. Most other companies demand 24 hours notice.
IS THE ONLINE PAYMENT SAFE?
Yes, we have SSL secure payment with PAYPAL(credit card) or you can do a bank transfer if you prefer.
CAN I GO INTO ALL LEVELS OF GROUP LESSONS?
Yes, you do not have restrictions, you can join all lessons.
DO I NEED ANYTHING IN PARTICULAR TO USE THE SYSTEM?
No, all is automatically downloaded when you enter the community. We just recommend a headphone microphone for clear audio.
WHAT ARE THE REQUIREMENTS TO USE THE SYSTEM?
Windows Client
� Windows 98/ME/2000/XP/VISTA
� Pentium III 500 MHz processor
� 128 MB RAM
� 20 MB free disk space
� Soundcard with speakers and microphone or headset
� 28.8 kbps Internet connection
Mac Client
� Mac OS 9.1/9.2, Mac OS X 10.1.5, 10.2, 10.3, and 10.4
� G3 233 MHz
� 64 MB RAM (OS 9.x), 128 MB RAM (OS X 10.1.5, 10.2, and 10.3), and 256 MB (OS X 10.4)
� 20 MB free disk space
� 28.8 kbps Internet connection
UltraSPARC Solaris Client
� Solaris (SPARC only) 9 and 10
� UltraSPARC llc 300 MHz
� 128 MB RAM
� 20 MB free disk space
� Soundcard with speakers and microphone or headset
� 28.8 kbps Internet connection
Java Desktop System Client
� Java Desktop System 2
� Pentium III 1 GHz processor
� 256 MB RAM
� 20 MB free disk space
� Soundcard with speakers and microphone or headset
� 28.8 kbps Internet connection
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